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We are here to create the best art work for your needs!
Please contact us with your questions or custom art requests.
Please contact us with your questions or custom art requests.
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Store Policies
Processing Time:
Depending on availability and size of order, the following is the timeline for creation of custom request and shipping of orders -
- All candles, candle holders and glass products may require 5-6 days to create and ship
- Handmade hair accessories take 1-2 days to ship
- All sewing products (dresses/skirts/etc) will take 4-5 days to ship
- Paintings in which "ready to ship" is specified will be shipped the next day. All other paintings will take 5-6 days
- Custom oil paintings take 2-4 weeks depending on the order.
- All other products take 2-4 days to ship.
If you are in a hurry please leave me a message so I can work on your order ASAP.
Estimated shipping times
North America: 1-3 business days
Europe: 2-5 business days
Asia Pacific: 3-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns and cancellations
Contact me within: 48 hours of placing the order, for cancellations
Contact me within: 7 days of delivery for returns
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Processing Time:
Depending on availability and size of order, the following is the timeline for creation of custom request and shipping of orders -
- All candles, candle holders and glass products may require 5-6 days to create and ship
- Handmade hair accessories take 1-2 days to ship
- All sewing products (dresses/skirts/etc) will take 4-5 days to ship
- Paintings in which "ready to ship" is specified will be shipped the next day. All other paintings will take 5-6 days
- Custom oil paintings take 2-4 weeks depending on the order.
- All other products take 2-4 days to ship.
If you are in a hurry please leave me a message so I can work on your order ASAP.
Estimated shipping times
North America: 1-3 business days
Europe: 2-5 business days
Asia Pacific: 3-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns and cancellations
Contact me within: 48 hours of placing the order, for cancellations
Contact me within: 7 days of delivery for returns
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.